Strident Support News
Local, professional IT support in Suffolk, Essex and Norfolk ensures your business makes the most of modern IT.
27 May 2026
Reuben Spearman joins Strident
We're delighted to welcome Reuben Spearman to the Strident team as a Level 1 Engineer. Find out more.
PromptLock: How AI-Powered ransomware affects your business
The cybersecurity landscape has reached a concerning milestone; the first recorded instance of AI-powered ransomware. Discover more.
9 June 2025
Time to upgrade from Windows 10, Office 2016 and 2019
It's time to move from Windows 10, Office 2016 and Office 2019. Security support for this software will end in October 2025, so now is the time to plan replacements.
4 December 2024
Responsive support is essential for Mid and North East Essex Mind
Mid and North East Essex Mind is a local mental health charity. Moving to Strident gave its counsellors the response times they needed. Discover more.
Colleague Profile: Stephen Lankester
"The strong emphasis on customer service in this role was the thing that really appealed to me," explains Stephen Lankester. Discover more.
17 October 2024
It's time to upgrade Windows and Office
As progress marches on, Microsoft Office 2016, 2019 and Windows 10 will be left behind. Support for these products will end in October 2025 and it makes sense to update now.
30 September 2024
Case study: Regent Construction enhances security
Regent Construction needs to ensure its staff are productive, whether they are in or out of the office. Discover how Strident is helping them enhance security.
21 June 2024
We are ISO 27001:2022 Certified ... again!
Perhaps unsurprisingly, we have once again completed our ISO 27001:2022 certification - the latest version of this standard.
Get more out of your business data with Microsoft Copilot
Microsoft has launched Copilot for Microsoft 365, an AI-powered productivity tool to provide real-time intelligent assistance. Discover more
17 January 2024
Windows 10 is coming to the end of its support
It will no longer be supported by Microsoft in October 2025 but if you have many devices now is the time to start.
Microsoft holds prices for April 2024
In 2023, Microsoft announced that it would align the pricing globally twice each year. It's holding prices for April 2024.
29 November 2023
Case Study: Suffolk Wildlife Trust.
Steve Aylward, Head of Project Development at Suffolk Wildlife Trust, explains why the trust switched to Strident and its plans for the future.
6 September 2023
Microsoft online workshop: how to do more with less
Microsoft is hosting a free online workshop on 25th September looking at the challenges small businesses face and how they've adapted. Find out more
7 August 2023
Microsoft holds prices for its Cloud services
In contrast to many other products and services, Microsoft will not be increasing prices for its cloud services this Autumn.
Harness the power of Azure
We have the expertise to create bespoke cloud-based solutions that enable you to securely work on your applications from anywhere.
16 May 2023
Strident is 30 Years Strong
This month, Strident turns 30 years old. We take a quick look back over the years. Find out more.
9 May 2023
Microsoft announce biannual price realignment
Microsoft has announced that it will align the pricing of its Microsoft Cloud products globally twice every year. Find out more.
5 April 2023
Acorn Village – IT Support with a balanced approach
Acorn Village offers high quality care to adults with learning disabilities. Strident helped with Cyber Essentials re-certification and security enhancements.
5 January 2023
Microsoft announces price increase for Cloud
Microsoft will be reviewing the pricing of its Microsoft Cloud products twice per year. UK prices rise by 9% effective from 1 April 2023.
27 September 2022
Strident can now remotely monitor all your network peripherals
Our Advanced Monitoring Agent is able to continuously monitor network peripherals in addition to the PCs and servers on the network, allowing you to get on with running your business.
13 August 2022
Microsoft updates its 365 subscriptions for charities
Microsoft is increasing the pricing of Microsoft 365 for non-profit customers. Microsoft 365 can only be purchased on an annual subscription now.
18 July 2022
Proving our skills
We're continuously investing in our colleagues' skills to ensure the best service for our customers, with further certification in Microsoft Teams and 365.
16 May 2022
Internet Explorer no longer supported from 15 June 2022
Microsoft's Internet Explorer 11 will no longer be supported (that means now security updates) from 15 June 2022. Time to move to Edge.
21 April 2022
Microsoft is ending support for Office 2013
Microsoft is recommending customers move to Microsoft 365 Apps that can help improve productivity. Find out more.
13 April 2022
Microsoft 365 subscriptions increase for charities
Effective on 1 September 2022, Microsoft is increasing the pricing of Microsoft 365 for nonprofit customers. Find out more.
4 April 2022
Strengthening our Cloud skills
Senior Strident engineer, Chris Butler, has completed his Microsoft Azure Certification. We professionally manage virtual servers and desktops.
31 March 2022
Nathaniel joins the team
Nathaniel Wright joins the Strident helpdesk team. Find out more.
Critical vulnerability in widely used software
A critical vulnerability has been discovered in a software development module that is used by many businesses. Find out why the National Cyber Security Centre is concerned.
18 November 2021
Microsoft Azure Certification added to our IT skill base
Virtual server and desktop environments help businesses work more flexibly. Certification proves we have the skills to these implement securely.
7 October 2021
Keeping Microsoft Office up to date.
Older versions of Outlook will soon stop connecting to Office 365 but continuous updates improve add new features. Find out more.
27 September 2021
Faster IT support for business.
Enhanced Service Level Agreements offer even faster support for Strident customers. Find out more.
24 August 2021
Slight increase in Microsoft 365 subscriptions
Effective on 1 March 2022, Microsoft is increasing the commercial pricing of Microsoft 365, the first substantive pricing update since it launched a decade ago Find out more.
12 August 2021
Microsoft Windows on any device via the Cloud
Microsoft Windows 365 brings the company's operating system to the web to create the first Cloud PC. Find out more.
27 May 2021
Endpoint Manager keeps flexible working secure
Flexible working is now a way of life with many different devices accessing your company data from a variety of locations. How do you retain flexible productivity and data security at the same time? Find out more.
29 April 2021
Windows Autopilot configures your new device fast
Avoid the hassle and downtime involved in moving to a new device. Windows Autopilot can configure your new device just by connecting to the internet with virtually no user interaction. Find out more.
13 April 2021
Windows Virtual Desktop provides a productive environment
For the Diocese of St Edmundsbury and Ipswich, Windows Virtual Desktop offers a consistent, secure and productive environment across the whole organisation. Find out more.
Record your phone calls in Teams
More and more Strident customers are using Teams with Voice. As well as creating call groups and easily redirecting call to specific devices, you can now record phone calls too.
16 December 2020
Gipping makes big savings moving to Teams
Having used virtual servers, Strident recommended moving to Microsoft Teams. They were initially sceptical because the cost savings seemed too good to be true but "the savings have proved to be real."
19 November 2020
Scott Stallan promoted to Senior Systems Engineer
Scott has been promoted to Senior Systems Engineer as part of the implementation team.
11 November 2020
Business critical IT Support for Glasswells
When leading retailer, Glasswells, wanted expert server IT support they chose Strident. Find out more…
27 September 2020
100% Recommended service
In a recent survey, 100% of customers contacted said that they would recommend Strident's IT support to another business Find out more.
17 September 2020
Using personal devices with work data
Many colleagues like to use their own devices to access work data but mixing business and personal apps on devices used to be tricky. Intune protects users and business. Find out more.
7 September 2020
Suffolk Mind improve flexible working with Intune
"We were seeking a solution to increase the security of our devices as well as the opportunity to improve our access to data and applications." explains Sarah Slade. Find out more.
27 August 2020
Put a fence around your devices
'Geofencing' and 'Time-fencing' the devices on your network helps prevent malware and unauthorised users reaching your data. Tailor a protective fencing to your individual needs.
17 August 2020
Flexible working made simple
Flexible working is more common than ever before. Microsoft Intune dramatically improves flexible working across the business.
17 July 2020
SVC saves time and money
Moving to Microsoft Teams has enabled SVC to reduce their monthly systems costs by more than 50%, as well as enhance the way they work.
22 June 2020
New Edge browser increases speed and compatibility
Microsoft have launched a brand-new version of their Edge web browser. It is faster and more compatible with growing sophistication of web-based applications.
27 May 2020
Rapid Dispatch switch seamlessly to Strident
Rapid Dispatch have been established for more than 30 years. They made the move for Strident's proven experience and expertise.
30 April 2020
Sec2 Security get strong support from Strident
We needed an IT Support business to outside the box and look at ways our IT could improve and add value to the business
10 April 2020
Long support hours means wrap-around care
As a busy legal firm, Bawtrees needs effective IT support that can keep pace with the business and chose Strident for our clear, professional approach.
Microsoft Intune Webinar - 7th November 2019
Your business data is in the cloud, accessible on many different devices. But who else has access to these devices and how do you keep data secure?
Download our Microsoft Intune White Paper
Microsoft Intune White Paper gives you the tools you need to manage mobile devices. Our White Paper covers the features and benefits of Intune and you can download it for free.
Time's almost up for Windows 7
There's only four months until Microsoft stops support for Windows 7 on 14th January 2020 and without security updates you are leaving yourself open to malicious attacks.
16 July 2019
Migrate your 2008 server applications to Azure now
Running Windows Server 2008? Move your business applications before 14 January 2020 when support ends. Find out more
28 June 2019
Professional IT exams ensure high standards
Our engineers have passed their latest professional exams to ensure customers receive the highest standard of support. Find out more
10 April 2019
Greater power with Windows 10 Enterprise
Microsoft Windows 10 Enterprise offers more benefits in an affordable monthly subscription. Find out more.
Cyber Essentials is a must for 'security conscientious companies'
Aspect Contracts secures CE certification with guidance from Strident. Find out more
12 March 2019
Raise support tickets directly from your device
You can now raise support tickets directly from your computer using Strident Device Agent. Find out more
22 February 2019
New support portal improves visibility
Our new Support Portal enables you to create a ticket, view open and closed tickets and monitor their progress. Find out more
16 November 2018
Two new faces expand our helpdesk team
Due to continued business growth, we have taken on two new helpdesk engineers to expand our support team to 10. Find out more
27 October 2018
Timberwolf Ltd secures Cyber Essentials certification
"Cyber Essentials was highlighted to us by Strident Ltd and we decided it would be a good benchmarking exercise," explains Amy Mattock, Business Systems Manager for Timberwolf. Find out more
23 October 2018
Proeon choose Strident as ISO Certified supplier
"It is essential to us that we partner with businesses that have the same highly professional approach." Find out more
We are ISO/IEC 27001 Certified
We are delighted to announce that Strident is ISO/IEC 27001 Certified, the gold standard in information security management.Find out more
21 August 2018
Case Study – Michael Smith & Co get the support they need to grow
As Ipswich-based law firm, Michael Smith & Co Solicitors, expanded it became clear that it needed an IT support company that would meet its growing needs and future plans. Find out more
IT Support with Skype for Business
As Skype for Business becomes more deeply integrated into the Office 365 suite, we are now looking to use it to help support our customers. Find out more
Wayne Lanchester interview
Having joined Strident after leaving school in July 1993, Wayne Lanchester has been with the business since its inception. Wayne highlights some of the key changes over the past 25 years. Find out more...
Data kept safe with the latest security patches
Our Advanced Monitoring System keeps your computers properly patched, which goes a long way to keeping your data safe. Find out more...
Our road to ISO27001
We always strive for best working practices and we've completed the first of two stages in our ISO27001 accreditation. Find out more...
New SAMS keeps you up to date and safe
The latest version of Strident Advanced Monitoring System helps to prevent malware and ransomware attacks. Find out more...
Investing in business as well as technical skills
We are constantly investing in colleagues' technical IT skills but we ensure our business skills are up to scratch too. Find out more...
Data security briefing highlights GDPR impact
Our successful data security briefing highlights the wide-ranging impact of the General Data Protection Regulation. Find out more...
