Reuben Spearman joins Strident

We're delighted to officially welcome Reuben Spearman to the Strident team. Having completed his six-month probation period with flying colours, Reuben will join colleagues in the support team as a Level 1 Engineer.

"A great attitude to customer service is an essential part of working for Strident. Reuben has proven himself to be diligent and professional and is a great addition to the team," said Chris Joberns, managing director at Strident.

A background with a strong emphasis on customer service, data management and IT management led Reuben to seek out a full-time IT support role.

"Having worked as a customer service representative and then as a data analyst with previous employers, I always had an affinity with IT and provided internal IT support to colleagues. From basic networking and setting up devices, I became the first line of IT support to the extent that the company we used was only called in if I really needed them. I was a Level 0.5 if you will," explains Reuben.

Deciding that IT support was a career that he would like to pursue, Reuben did a little research and, following a recommendation, got in touch with Strident.

"I'm really enjoying my time here. There is a wealth of knowledge at Strident, so it's a great place to learn and develop my skills. There is also a very broad range of customers, so there's always something new to learn. In future, I'd like to complete some Microsoft qualifications," adds Reuben.

When he's not working on computers, Reuben enjoys gaming or working on cars as a self-described 'driveway mechanic'.

To learn more about how the IT Support team at Strident can help your business thrive, get in touch today.