IT Support

Local, professional IT support in Suffolk, Essex and Norfolk ensures your business makes the most of modern IT.

Professional IT Support services

Great Service, Plain English

Our team of certified Microsoft engineers provide remote and on-site IT support, as well as an out-of-hours service, for all your hardware and software. Our customers love the support we give them; highly knowledgeable and professional yet delivered in plain English. A highly customer-focused attitude and an average Issue Resolution time of just 35 minutes has resulted in a 98% satisfaction rating in a customer survey.

Milsoms enjoy incredible service

"The reason we keep with Strident is the incredible service. We’re in the service industry and we know what service means." - Bridget Stanley, Milsoms

Simple Monthly Agreement

Our simple monthly contract has no long-term tie-ins allowing you to add and scale services as you need them. All our services are priced individually so you can increase or decrease the number of users and range of services until you get exactly the balance you require. All support payments are made monthly too, allowing you to manage your IT budget.

Staying Healthy

You’ll want a proactive approach so we make practical recommendations to ensure your business, your colleagues and your customers stay safe, secure and productive. We run regular health checks on your systems, notify you of issues before the come problems and provide pre-configured hardware to minimise downtime in your business.

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