IT Support
From local IT Support to modern Cloud Applications, our solutions give you the best in security, flexibility and productivity.

IT Support in Suffolk and Essex

Our team of Certified Microsoft engineers provide remote and on-site IT support, as well as an out-of-hours service, for your hardware - servers, desktops and network components – and software. A highly customer-focused attitude and an average Issue Resolution time of just 35 minutes has resulted in a 98% satisfaction rating in a recent customer survey.

“The reason we keep with Strident is the incredible service. We’re in the service industry and we know what service means,” Bridget Stanley, Milsom Hotels and Restaurants Group. Click the video to view.

Remote Access

Remote access to your systems allows you to be flexible and mobile. As we move your business-critical processes to cloud platforms, your business can become more agile and respond faster. In addition, our remote monitoring software allows us to predict and resolve problems before they damage your business.

“Remote access has transformed Karl King Transport. It has released the pressure on staff and created a much more efficient working environment,” Karl King, Karl King Transport Ltd. Click the video to view.

Advice and Supply

By understanding your needs we offer clear and comprehensive pre-sales advice. We provide a wide range of hosted applications from leading vendors, such as Microsoft. We can supply and install all network hardware from servers and routers to laptops and tablets fully configured to your business requirements.

"Our new server is the backbone of our system and enables essential software to run reliably. The remote management software allows Strident to ensure everything runs correctly, " Nicola Gunfield, Team Leader at Nannas Day Nursery. Click here to read the case study.